Tell us who needs support and what kind of help is needed. A verified care professional who covers your area will get in touch to talk through the options, from help at home to a nursing home, how it can be paid for and what to ask before you decide.
A verified professional will get in touch.
You don't need to know which one yet. Describe the situation, and a professional can help narrow it down.
Support with things like washing, dressing, meals and getting around, from a visiting carer.
Nurses or doctors who visit the home for treatment and check-ups.
A centre that provides activities, therapy and care during the day.
Round-the-clock nursing and personal care for people with higher needs.
Specialist support for people living with dementia, at home or in a centre.
Short-term care that gives the main carer a break.
Personal care, medication, mobility, meals, company.
Conditions that need nursing or monitoring, as advised by their doctor.
Falls, wandering, being alone for long periods.
Staying at home, or moving, and how they feel about it.
Who can help, how much, and for how long.
What subsidies and grants are available, and what must be paid privately.
Ask for the licence and check it yourself.
Screening, training and supervision.
Exactly what help is included and what costs extra.
Ask what triggers an increase and how much notice you get.
Who to call, what happens, and how family is kept informed.
How to end it, and under what circumstances the provider can.
We connect you with one verified provider who understands what you need. No hard sell, and no obligation.
Help with daily tasks, nursing care and dementia support are different things. You hear what each involves and which fits the situation.
You get the questions worth asking about staff, safety, licensing and contracts, before you visit or sign.
This is a big decision. You can ask questions and compare, and nobody pushes you to choose on the spot.
They include home care for help with daily tasks, home nursing and home medical care, day care and rehabilitation centres, nursing homes that provide round-the-clock care, dementia care and short-term respite care. Some families also employ a domestic helper with caregiver training. Which fits depends on the person's needs, and their doctor or a medical social worker can help assess them.
The Agency for Integrated Care is the main point of contact for publicly supported eldercare. It can explain the services, help arrange an assessment and point you to subsidies. Hospital medical social workers can also help when someone is being discharged.
It depends on the type of care and your finances. Government subsidies for many eldercare services are means-tested, and MediSave, MediFund, CareShield Life and ElderShield may help. Some private services are paid for entirely by the family. Ask the provider and the Agency for Integrated Care what applies.
Depending on circumstances, there are cash grants and training support for caregivers, such as the Home Caregiving Grant and the Caregivers Training Grant, and a levy concession for hiring a foreign domestic worker for a person with disabilities. They change, so ask what is available now and who qualifies.
Nursing homes, home care providers and many other care services must be licensed by the Ministry of Health under the Healthcare Services Act. Ask for the licence, and check it with the Ministry. Ask for the latest inspection or audit results if they are available.
Ask how staff are recruited, trained and supervised, how many people each carer looks after, what happens in an emergency, and how the provider keeps the family informed.
Read everything before signing. Ask what is included, how and when fees can rise, what happens if needs increase, and the notice for ending the agreement. Be wary of pressure to decide quickly or large upfront payments.
Say so in your request, and speak to the hospital's medical social worker, who can arrange short-term support, such as a community hospital or home care. Try not to be rushed into a long-term choice during a crisis if there is a short-term alternative.
Wherever possible, include them in the conversation and in visits. Their wishes about where they live and who helps them matter, and planning ahead through a Lasting Power of Attorney and advance care planning can help.
Raise it with the provider first. If it isn't resolved, you can complain to the Ministry of Health, which regulates these services, and the Agency for Integrated Care can help families find the right channel.
Who needs support, what kind of help is needed, whether it is urgent, and your postal code. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't provide care, assess care needs or give medical advice. The provider who contacts you is responsible for their advice and their quote.
No to both. A verified provider contacts you, and Namoye is free for you.
All SG healthcare · Medical Alert · Hearing Aids
Namoye is a free matching service. It is not a care provider or healthcare provider and doesn't give medical advice or assess anyone's care needs. Any advice or quote comes from the provider that contacts you. For help finding publicly supported care, contact the Agency for Integrated Care. In an emergency call 995.
Send your details and a verified care professional will get in touch. Free, with no obligation.
Talk to a care professional
