Medical Alert · United States

Compare medical alert systems, and know what to check before you sign up.

Tell us who the system is for and how they live. A verified medical alert professional who covers your area will get in touch to explain how these systems work, what to compare and what they cost to run, before you sign anything.

  • How the systems work, explained plainly
  • Matched to a company that covers your ZIP code
  • No obligation to sign up
Free · No obligation

Tell us what you need

A verified professional will get in touch.

01What do you need?
Service
Help us match you with the right provider
02About you
03Where and how to reach you

We respect your privacy. Your information will be sent securely and handled with care.

Types of systems

The main kinds of medical alert system

Which one suits depends on where the person spends time and how they use technology.

01

In-home base unit

A unit that works within range of the home, often with a pendant or wristband.

02

Mobile device with GPS

A device that works outside the home using cellular and GPS.

03

Pendant or wristband

The button worn by the person, in a range of styles.

04

Fall detection

An add-on that tries to detect falls automatically. It does not catch every fall.

05

Smartwatch-style alerts

A watch that includes an alert button and other features.

06

Caregiver notifications

Alerts that go to family or carers, sometimes through an app.

What to compare

Six things that differ between systems

01

Monitoring

Who answers, how the center is run, and how it contacts the person and their chosen people.

02

Coverage and range

How far a home system reaches, and where a mobile device has signal.

03

Battery and charging

How long it lasts and how often it must be charged.

04

Fall detection

Whether it is offered, how it works and what it costs.

05

Total cost

Equipment, activation, monthly fees and any extras, over a year.

06

Contract terms

Length, price changes and cancellation.

Before you sign up

Six things to ask any medical alert company before you commit

01

How does monitoring work?

Ask who answers, and what happens after someone presses the button.

02

What is the total cost over a year?

Equipment, activation and monthly fees, in writing.

03

Is there a contract, and how do I cancel?

Length, any early termination fee, and what happens to the equipment.

04

Can the price change?

Ask whether fees can rise, and how much notice you would get.

05

What if it stops working or the battery runs out?

Ask how you are told, and who replaces faulty equipment.

06

What happens to my data?

What is stored, who it is shared with, and how to have it deleted.

Why Namoye

Built around trust, not lead volume.

We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.

  • Free to use
  • Verified providers
  • One real call
  1. 01

    Fitted to how you live

    A system for someone at home, and one for someone who is out and about, are different. You hear which type suits the situation.

  2. 02

    The running costs explained

    Equipment is only part of it. You hear about monthly fees, contracts and cancellation before you commit.

  3. 03

    No pressure to sign

    You can ask questions and compare, and nobody pushes you to decide on the spot.

Good to Know

Questions about Namoye

How does a medical alert system work?

The person presses a button on a pendant, wristband or base unit, and the system contacts a monitoring center. The center speaks to them and, depending on the plan, contacts their chosen people or emergency services. Ask each company exactly how its process works.

Does fall detection work?

It can help in some situations, but no system detects every fall, and some need the person to press the button anyway. Ask how it works, how well it works for the way the person moves, and what it costs.

What does it cost?

Costs usually include the equipment and a monthly monitoring fee, and sometimes an activation fee. Namoye doesn't set prices. Ask for the total over a year, and what you pay if you cancel.

Will Medicare or insurance cover it?

Original Medicare generally doesn't cover medical alert systems. Some Medicare Advantage plans and other insurance offer benefits. Check your plan before you buy.

What is the difference between an in-home and a mobile system?

An in-home system works within range of a base unit at home. A mobile system uses cellular and GPS so it can work away from home. Ask about coverage, range and battery life for where the person spends time.

What happens if I press the button by mistake?

This is common. Ask how the company handles accidental presses, and whether there is any charge.

What should I check in the contract?

Read it before signing. Ask about the length, whether the price can rise, the cancellation rules and what happens to the equipment you paid for.

What happens to my data and location?

Ask what personal and location information the company stores, who it shares it with, and how you can have it deleted.

Does it replace emergency services?

No. A medical alert system helps someone get help, but it doesn't replace emergency services. In an emergency, call your local emergency number.

What should I have ready?

Who the system is for, whether they are mostly at home or out, whether you want fall detection, and your ZIP code. If you don't have everything, send the request anyway.

Is Namoye a medical alert company?

No. Namoye is a free matching service. It doesn't sell or monitor systems. The company that contacts you is responsible for its service and its quote.

Will several companies call me, and does it cost anything?

No to both. A verified company contacts you, and Namoye is free for you.

More in healthcare

All US healthcare  ·  Senior Care  ·  Hearing Aids

Namoye is a free matching service. It is not a medical alert company or a medical provider, and it doesn't give medical advice. Any quote comes from the company that contacts you. A medical alert system doesn't replace emergency services: in an emergency, call your local emergency number.

No Obligation. No Charges.

Tell us who it's for, and we'll find someone to talk to.

Send your details and a verified medical alert professional will get in touch. Free, with no obligation.

Talk to a medical alert expert