Tell us about your premises and how often you need cleaning. A verified commercial cleaning provider who covers your postcode will get in touch to explain what is included, how pricing works and what to check, before you commit to a contract.
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Regular cleaning of desks, floors, kitchens and toilets.
Cleaning with stricter hygiene needs, which should be agreed up front.
Keeping customer areas and floors presentable.
Cleaning with food safety in mind, often outside opening hours.
Larger spaces with specialist floors and equipment.
High-use spaces with busy schedules and specific needs.
A list of what is cleaned in each area, not just "general cleaning".
Daily, weekly or on a schedule, and for which areas.
When the cleaners come, and who lets them in.
Who provides products and equipment, and what is used.
Windows, carpets, deep cleans and how they are priced.
How quality is checked and what happens if a task is missed.
Public liability and workers' compensation, and what each covers.
Right-to-work checks, police checks where needed, training and supervision.
Award or agreement coverage, and whether you use subcontractors.
Every task, frequency and charge.
Length, notice period and any penalty.
References from a business like mine.
We connect you with one verified provider who understands what you need. No hard sell, and no obligation.
Cleaning contracts go wrong when nobody agrees what is included. You hear how to write down the scope so both sides know.
Per-visit, hourly and monthly pricing work differently. You hear what each means for your premises.
You can ask questions and compare, and nobody pushes you to sign on the spot.
It varies. Common tasks are emptying bins, cleaning toilets and kitchens, vacuuming and mopping, dusting and wiping surfaces. Extras such as windows, carpets and deep cleaning are often priced separately. Ask for a written scope listing every task and how often it is done.
Common methods are by the hour, by the square metre, by the visit, or a fixed monthly fee, plus GST. Namoye doesn't set prices. Ask what is included, how the price was worked out, and whether it changes with how often you want service.
It depends on your business, how many people use the space and what it is used for. Offices, medical premises and food businesses need different levels. Ask the provider to suggest a schedule and explain why.
Commonly public liability insurance, and workers' compensation insurance for its staff, which employers must have in every state and territory. Ask for proof, and for the details of anything covering damage or theft.
Ask how the company recruits and trains its staff, whether it checks their right to work in Australia, and whether it carries out police checks where the work needs them, such as in schools or childcare. Also ask who has access to your keys, alarm codes and premises.
Underpayment of cleaning staff has been a known problem in the industry. Ask how the company makes sure its staff are paid in line with the Cleaning Services Award or an enterprise agreement, and whether it uses subcontractors or labelled independent contractors. Using an unlawful supplier can reflect badly on your business.
Cleaning firms must manage the risks from the products they use under work health and safety laws, keep safety data sheets, and train staff to use them safely. Ask how they do this, and whether they can use products that suit your needs, such as fragrance-free or lower-chemical ones.
It can be a good sign. Look for schemes such as the Cleaning Accountability Framework, which certifies cleaning supply chains for fair treatment of workers, and ask what that means in practice. Check any claims yourself.
Ask who supervises the cleaners, how problems are reported, how fast they are fixed, and whether there are regular inspections.
The scope, price, length, how to end it and what that costs, how prices can change, and what happens if tasks are missed. Be wary of long contracts with heavy penalties for leaving. The Australian Consumer Law gives many small businesses protection against unfair terms in standard-form contracts.
The type and size of the premises, how often you want cleaning, any special needs, and your postcode. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't clean or manage cleaners. Any proposal or quote comes from the company that contacts you.
No to both. A verified provider contacts you, and Namoye is free for you.
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Namoye is a free matching service. It is not a cleaning company, supplier or consultant. Any proposal or quote comes from the company that contacts you. Read any contract carefully, and ask for proof of insurance and references, before you sign.
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