Tell us what you've seen or heard. A verified pest control professional who covers your postcode will get in touch to talk through what it might be, how it can be treated, and what to ask before you agree to anything.
A verified professional will get in touch.
Not sure what you have? Describe what you have seen, and a professional can help you narrow it down.
Mud tubes, hollow timber or discarded wings. These need a prompt inspection by a licensed professional.
Droppings, scratching in the walls or roof, or chewed wiring and packaging.
Trails in the kitchen, or sightings after dark. Often a sign of conditions that need dealing with too.
Redbacks and other spiders around the house, garage and garden. Ask about treatments and what is safe to do yourself.
Bites and small stains on bedding, or on pets. These usually need a professional and a plan for preparing the home.
Nests in roofs, eaves or sheds, or animals in the roof. Some are protected, so ask about lawful and humane handling.
Ask for the licence number and proof of insurance, and check them yourself.
They should explain what they found and why, not just offer a treatment.
Ask for the product information and how long to keep children and pets away.
Number of visits, areas covered, and what happens if the pests return, in writing.
Ask why, what each visit covers, and how to cancel a recurring plan.
Ask what you need to do beforehand and how long it should take to work.
You want to know what it is and how serious it is.
You suspect mice, rats or something larger.
You want a pest and termite inspection before you commit.
You want it dealt with safely, and before it grows.
You want to understand why, and what would actually stop it.
You want a second opinion on what you are paying for.
We connect you with one verified provider who understands what you need. No hard sell, and no obligation.
Different pests need different treatments. You hear what is likely going on before anyone sells you a plan.
If you have children or pets, you can ask what products are used and what to do about them, before treatment, not after.
You can ask about one-off treatment or an ongoing plan, compare, and decide for yourself.
A professional can usually tell from the signs, such as droppings, damage, bites, nests or the creatures themselves. A photo helps. Be wary of anyone who names a treatment without first working out what the problem is.
Termites, often called white ants, can cause serious damage before you see it, and home insurance policies often exclude it. Look for mud tubes, hollow-sounding timber and discarded wings, and get a licensed professional to inspect it promptly. Ask whether they follow the Australian Standard for termite management.
It depends on the product and how it is used. Ask what will be applied, where, how long to keep children and pets away, and for the product information in writing. Rodent baits in particular should be placed and managed carefully. If someone may have been exposed, call the Poisons Information Centre on 13 11 26.
It varies with the pest, the size of the property and how bad the problem is. Namoye doesn't set prices. Ask for a written quote that says what is included and how many visits, and be careful with large upfront payments.
Some problems need a single treatment and others need follow-up visits or regular inspections, as with termites. Ask why a plan is needed, what each visit covers, and how to cancel, before you sign up to anything recurring.
It can be dangerous, especially with a large nest or one that is hard to reach, and some people are severely allergic. A professional can treat it safely. If you think the insects may be bees, which are valuable, ask whether a beekeeper can help instead.
Most native animals are protected, so it is generally illegal to harm them. Contact your state or territory wildlife rescue or environment agency, and ask any company whether they handle wildlife humanely and legally.
Pest controllers generally need a licence or certification, and the rules differ by state and territory. Ask for the licence number, check it with the relevant state or territory authority, and ask for proof of insurance. Membership of an industry body such as the Australian Environmental Pest Managers Association is a good sign.
Tell your landlord or agent first, in writing. Who pays and who arranges treatment depends on the cause and your tenancy agreement and varies by state and territory. Your state or territory fair trading or tenancy office can explain your options.
Ask what is guaranteed, for how long, and whether repeat visits are free. Get it in writing, including anything you need to do to keep the warranty valid.
What you have seen or heard and where, how long it has been going on, any photos, and your postcode. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't treat, price or guarantee the work. The company that contacts you is responsible for the treatment and the quote.
No to both. A verified professional contacts you, and Namoye is free for you.
All AU home services · Water Damage Restoration · Roofing
Namoye is a free matching service. It is not a pest control company and doesn't treat, price or guarantee the work. Any quote comes from the company that contacts you. Check their licence, insurance and references before work starts. If someone may have swallowed or been exposed to a pesticide, call the Poisons Information Centre on 13 11 26, or 000 in an emergency.
Send your details and a verified pest control professional will get in touch. Free, with no obligation.
Talk to a pest control expert
