Tell us about your boiler and what is going wrong. A verified heating engineer who covers your postcode will get in touch to talk through repair versus replacement, and which type of system suits your home.
A verified professional will get in touch.
Most people are not sure which one they need yet. An engineer can tell you after looking.
Diagnosing and fixing a fault, where that makes sense.
Fitting a new boiler of the same or a different type.
For example from a regular boiler with tanks to a combi.
An alternative to a gas boiler, suited to some homes when sized and installed well.
New radiators, thermostats and smart controls, and power flushing.
Annual safety and efficiency checks.
A boiler near the end of its life is often better replaced than repaired repeatedly.
Repeated repairs in a short time usually point to a bigger problem.
Compare it with the price of replacement, not just with what you paid last time.
A rise with no change in how you use heating can mean the boiler is losing efficiency.
Cold rooms, noise or slow hot water can come from the boiler, the pipes or the controls.
Older boilers can be hard or costly to repair if parts are no longer made.
Ask for the registration number and check it on the Gas Safe Register.
Ask them to explain the assessment, not just name a size.
Get the make, model and guarantee in writing, so you can compare quotes fairly.
The boiler, labour, flue and pipework, controls, removal of the old one, and a certificate.
And will I get the certificate.
If you finance, ask for the total you will repay, the interest rate and any fees.
We connect you with one verified provider who understands what you need. No hard sell, and no obligation.
A new boiler is one of the larger spends on a home. You get a conversation and an explanation before any commitment.
The right boiler comes from assessing your home, not copying the old one. A good engineer will explain how they chose.
You can ask questions and compare, and nobody pushes you to decide on the spot.
Yes, for gas. Anyone working on a gas boiler must be on the Gas Safe Register, and you can check the register yourself using their ID card or licence number. For heat pumps, look for installers certified under the Microgeneration Certification Scheme.
It depends on the boiler's age, how often it has failed, the cost of the repair and how efficiently it runs. An engineer who inspects it can tell you. Ask them to show you what they found, not only describe it.
A combi heats water on demand and needs no tank. A system boiler works with a hot water cylinder. A regular boiler needs a cylinder and a header tank in the loft. Which suits you depends on your home and how many bathrooms and people use hot water.
It varies with the type and size of the boiler, the work needed and where you live. Namoye doesn't set prices. Ask for a written, itemised quote that lists the boiler, labour, any pipework or flue changes, a new thermostat and removal of the old one.
It should be worked out from the heat your home loses and the hot water you use, not just matched to the old boiler. A boiler that is too big or too small can cost more to run. Ask how the engineer chose the size.
A heat pump can be an alternative to a gas boiler, and the Boiler Upgrade Scheme offers grants towards them in England and Wales for eligible homes. They suit some homes better than others and may need other changes, so ask for an assessment and what it would cost to run.
Some households can get help from government and energy supplier schemes, depending on income, benefits and the home. Ask the installer what applies, check with your energy supplier, and be wary of anyone who claims a 'free boiler' without explaining the conditions.
Installing a new boiler must be notified to building control, and a registered installer normally does that for you and gives you a certificate. Ask who will arrange it, and keep the certificate.
Many manufacturers give longer guarantees if the boiler is fitted by a registered installer and serviced every year. Ask what the guarantee covers, how long it lasts, and what you must do to keep it valid.
Have a carbon monoxide alarm fitted, and the boiler serviced every year. If you smell gas, call the National Gas Emergency Service on 0800 111 999.
The boiler's make, model and age if you know them, what the problem is, the type of home and your postcode. A photo of the boiler's label helps.
No. Namoye is a free matching service. It doesn't do the work or guarantee it. The engineer who contacts you is responsible for the job and the quote.
No to both. A verified engineer contacts you, and Namoye is free for you.
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Namoye is a free matching service. It is not a heating installer or contractor and doesn't do, price or guarantee the work. Any quote comes from the installer who contacts you. Check their registration, insurance and references before work starts. If you smell gas, call the National Gas Emergency Service on 0800 111 999.
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