Removals · United Kingdom

Find out how removals firms quote and work, and how to avoid the common problems before you book.

Tell us where you are moving from and to. A verified removals professional who covers your postcode will get in touch to explain how quotes work, what is included and what to check, before you pay a deposit.

  • How quotes and contracts work, explained plainly
  • Matched to a firm that covers your postcode
  • No obligation to book
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01What do you need?
Service
Help us match you with the right moving company
02About you
03Where and how to reach you

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Kinds of move

The main kinds of removals help

Not sure what you need? Describe the move, and a professional can suggest the right kind of help.

01

A local move

A move within the same area, often priced by the hour or by a fixed quote.

02

A long-distance move

A move to another part of the UK, usually priced by volume and distance.

03

Full-service removals

The firm packs, loads, transports and unloads.

04

Man and van

A smaller, cheaper service for a few items or a small flat.

05

Storage

Short or long-term storage, before or after a move.

06

Specialist items

Pianos, antiques, artwork and other items needing extra care.

How quotes work

Six things that decide your price

01

The size of the home

How many rooms and how much you own.

02

Distance

How far, and whether it is a local or long-distance move.

03

Volume or hours

Some firms charge by volume, others by time.

04

Services

Packing, unpacking, storage and assembly all add cost.

05

Access

Stairs, lifts, long carries and parking can affect the price.

06

Timing

Busy periods and Fridays usually cost more.

Before you book

Six things to check before you book a removals firm

01

Are they a member of a trade body?

Look for the British Association of Removers, and check membership yourself.

02

Is the quote in writing?

And is it a fixed price or an estimate.

03

Did they see my belongings?

A quote without an inventory or a survey is a warning sign.

04

What deposit is asked?

How much, when, and what you get back if you cancel.

05

What cover is included?

And what extra protection costs.

06

What do reviews and complaints say?

Check independent sources, and know who to complain to.

Why Namoye

Built around trust, not pressure.

We connect you with one verified provider who understands what you need. No hard sell, and no obligation.

  • Free to use
  • Verified providers
  • One real call
  1. 01

    Quotes you can understand

    A fixed price, an estimate and a rate per hour work differently, and the difference affects your final bill. You hear what each means.

  2. 02

    The problems worth avoiding

    Hidden charges, large deposits and goods held until you pay more are known problems. You hear how to spot the warning signs.

  3. 03

    No pressure to book

    You can ask questions and compare, and nobody pushes you to commit on the spot.

Good to Know

Questions about Namoye

How do I get an accurate removals quote?

The most reliable quotes come after the firm has seen your belongings, in person or by video. Be wary of a firm price quoted over the phone with no inventory. Give an honest list of everything, including loft, garage and shed items.

What is the difference between a fixed price and an estimate?

A fixed-price quote sets the price for the items and services listed. An estimate is a guide, and the final cost can change with the amount actually moved or the time taken. Ask which you are being given, and get it in writing.

How do I check a removals firm is legitimate?

Look for membership of a trade body such as the British Association of Removers, which has a code of practice and an arbitration service. Ask for the firm's address and insurance details, and read recent independent reviews.

Should I pay a big deposit upfront?

Be cautious. Reputable firms don't normally ask for a large deposit long before the move. Ask what is required, when, and what you would get back if you cancel.

What protection do I have if my things are damaged?

A removals firm's standard liability may be limited and may be well below the real value of your belongings. Ask what is included, what extra cover costs, and how a claim works. Check whether your own home contents insurance helps while you move.

What should I look for in the contract?

The dates, the services included, the price or how it is worked out, the cover, and what happens if the move is delayed or changed. Read it before you sign and keep a copy.

Can a firm hold my belongings until I pay more?

This is a known problem. Be wary of firms whose price rises sharply on moving day, and of those who won't show a written quote. If you are in this situation, contact Trading Standards through Citizens Advice.

Who arranges parking?

You usually need to make sure the lorry can park close to both homes. In some places you can ask your council to suspend a parking bay for a fee, and that needs notice. Ask the firm what they need from you.

How can I keep the cost down?

Be flexible on dates where you can, since busy periods and Fridays cost more. Decide what to take, sell or give away before you get quotes, and pack some things yourself if you wish.

What should I have ready?

Where you are moving from and to, the date, the size of the home, and whether you need packing or storage. If you don't have everything, send the request anyway.

Is Namoye a removals company?

No. Namoye is a free matching service. It doesn't move or insure your belongings. Any estimate comes from the company that contacts you.

Will several firms call me, and does it cost anything?

No to both. A verified professional contacts you, and Namoye is free for you.

More in property

All UK property  ·  Home Seller  ·  Property Management

Namoye is a free matching service. It is not a removals company, broker or insurer. Any estimate or contract comes from the company that contacts you. Read any estimate and contract carefully, and check a firm's membership and insurance, before you pay a deposit.

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