Tell us what you've seen or heard. A verified pest control professional who covers your postal code will get in touch to talk through what it might be, how it can be treated, and what to ask before you agree to anything.
A verified professional will get in touch.
Not sure what you have? Describe what you have seen, and a professional can help you narrow it down.
Droppings, scratching in the walls or attic, or chewed wiring and packaging.
Bites and small stains on bedding. These usually need a professional and a plan for preparing the home.
Trails in the kitchen, or sightings after dark. Carpenter ants can damage wood.
Nests in attics, eaves or sheds. Don't try to remove a large nest yourself.
Raccoons, squirrels, bats and skunks in attics, walls or under decks. Humane and lawful handling matters.
Smaller pests that often point to conditions that need dealing with too.
Ask for the licence number and proof of insurance, and check them yourself.
They should explain what they found and why, not just offer a treatment.
Ask for the product information and how long to keep children and pets away.
Number of visits, areas covered, sealing of entry points and what happens if the pests return, in writing.
Ask why, what each visit covers, and how to cancel a recurring plan.
Ask what you need to do beforehand and how long it should take to work.
You want to know what it is and how serious it is.
You suspect mice, rats or something larger.
You want to find out whether it is bed bugs or something else.
You want it dealt with safely, and before it grows.
You want to understand why, and what would actually stop it.
You want a second opinion on what you are paying for.
We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.
Different pests need different treatments. You hear what is likely going on before anyone sells you a plan.
If you have children or pets, you can ask what products are used and what to do about them, before treatment, not after.
You can ask about one-off treatment or an ongoing plan, compare, and decide for yourself.
A professional can usually tell from the signs, such as droppings, damage, bites, nests or the creatures themselves. A photo helps. Be wary of anyone who names a treatment without first working out what the problem is.
It depends on the product and how it is used. Ask what will be applied, where, how long to keep children and pets away, and for the product information in writing. Rodent baits in particular should be placed and managed carefully. If someone may have been exposed, call your provincial poison control centre.
In Canada, pest control technicians who apply pesticides generally need a licence or certification from the province, and the rules differ across the country. Pesticides must also be approved by Health Canada. Ask for the licence number, check it with the provincial authority, and ask for proof of insurance.
Don't throw out your furniture or use home foggers, which can spread them or make things worse. Look for small bloodstains, dark spots and bites, and get a professional to inspect. Ask how they treat, how many visits are included and how you should prepare.
Mice and rats come inside as the weather turns cold. Treatment usually involves finding and sealing the entry points, as well as trapping or baiting. Ask the company whether sealing is included, since treating without proofing often means they come back.
Carpenter ants can damage wood in damp parts of a home, and wasp nests can be dangerous, especially with allergies. A professional can treat them safely. If you think the insects may be bees, which are valuable, ask whether a beekeeper can help instead.
Animals in an attic or under a deck usually need to be removed humanely and the entry point repaired. Rules on trapping and relocating wildlife differ by province, and baby animals complicate things. Ask any company how they handle wildlife legally and humanely.
Many provinces and municipalities restrict cosmetic pesticide use on lawns and gardens, though rules differ. Ask the company about what it can legally apply to your property.
It varies with the pest, the size of the property and how bad the problem is. Namoye doesn't set prices. Ask for a written quote that says what is included and how many visits, and be careful with large upfront payments.
Tell your landlord or property manager first, in writing. In many provinces landlords are responsible for pests such as bed bugs and cockroaches in the building. Your provincial tenancy board or office can explain your rights.
Ask what is guaranteed, for how long, and whether repeat visits are free. Get it in writing, including anything you need to do to keep the warranty valid.
What you have seen or heard and where, how long it has been going on, any photos, and your postal code. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't treat, price or guarantee the work. The company that contacts you is responsible for the treatment and the quote.
No to both. A verified professional contacts you, and Namoye is free for you.
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Namoye is a free matching service. It is not a pest control company and doesn't treat, price or guarantee the work. Any quote comes from the company that contacts you. Check their licence, insurance and references before work starts. If someone may have swallowed or been exposed to a pesticide, call your provincial poison control centre, or 911 in an emergency.
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