Tell us about your premises and how often you need cleaning. A verified commercial cleaning provider who covers your postal code will get in touch to explain what is included, how pricing works and what to check, before you commit to a contract.
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Regular cleaning of desks, floors, kitchens and washrooms.
Cleaning with stricter hygiene needs, which should be agreed up front.
Keeping customer areas and floors presentable.
Cleaning with food safety in mind, often outside opening hours.
Larger spaces with specialist floors and equipment.
High-use spaces with busy schedules and specific needs.
A list of what is cleaned in each area, not just "general cleaning".
Daily, weekly or on a schedule, and for which areas.
When the cleaners come, and who lets them in.
Who provides products and equipment, and what is used.
Windows, carpets, deep cleans and how they are priced.
How quality is checked and what happens if a task is missed.
Commercial general liability and a workers' compensation clearance, and what each covers.
Right-to-work checks, police checks where needed, training and supervision.
Minimum wage, overtime and whether you use subcontractors.
Every task, frequency and charge.
Length, notice period, automatic renewal and any penalty.
References from a business like mine.
We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.
Cleaning contracts go wrong when nobody agrees what is included. You hear how to write down the scope so both sides know.
Per-visit, hourly and monthly pricing work differently. You hear what each means for your premises.
You can ask questions and compare, and nobody pushes you to sign on the spot.
It varies. Common tasks are emptying bins, cleaning washrooms and kitchens, vacuuming and mopping, dusting and wiping surfaces. Extras such as windows, carpets and deep cleaning are often priced separately. Ask for a written scope listing every task and how often it is done.
Common methods are by the hour, by the square foot, by the visit, or a fixed monthly fee, plus GST or HST. Namoye doesn't set prices. Ask what is included, how the price was worked out, and whether it changes with how often you want service.
It depends on your business, how many people use the space and what it is used for. Offices, medical premises and food businesses need different levels. Ask the provider to suggest a schedule and explain why.
Commonly commercial general liability insurance, and coverage through the provincial workers' compensation board, such as WSIB in Ontario or WorkSafeBC, for its staff. Ask for proof and a current clearance certificate, and for the details of anything covering damage or theft.
Ask how the company recruits and trains its staff, whether it checks their right to work in Canada, and whether it carries out police record checks where the work needs them, such as in schools or childcare. Also ask who has access to your keys, alarm codes and premises.
Cleaning is a sector where underpayment and misclassification of workers has been a concern. Ask how the company makes sure staff are paid at least the provincial minimum wage and entitled to overtime and vacation pay, and whether it uses subcontractors or labelled independent contractors.
Employers must follow workplace health and safety rules, including WHMIS training and safety data sheets for the products used. Ask how the company does this, and whether it can use products that suit your needs, such as fragrance-free or lower-chemical ones.
It can be a good sign. Look for training and standards through industry bodies, and ask what that means in practice. Check any claims yourself.
Ask who supervises the cleaners, how problems are reported, how fast they are fixed, and whether there are regular inspections.
The scope, price, length, how to end it and what that costs, how prices can change, and what happens if tasks are missed. Be wary of long contracts with heavy penalties for leaving, and automatic renewals you could miss.
The type and size of the premises, how often you want cleaning, any special needs, and your postal code. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't clean or manage cleaners. Any proposal or quote comes from the company that contacts you.
No to both. A verified provider contacts you, and Namoye is free for you.
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Namoye is a free matching service. It is not a cleaning company, supplier or consultant. Any proposal or quote comes from the company that contacts you. Read any contract carefully, and ask for proof of insurance and references, before you sign.
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