Tell us what you have noticed about your hearing. A verified hearing professional who covers your postal code will get in touch to explain how testing and fitting work, what help may be available and what to compare, before you buy anything.
A verified professional will get in touch.
Your own provider will tell you which steps apply to you.
A regulated professional tests your hearing and explains the results.
They go through the styles and features that could suit your hearing and your life.
The devices are fitted and set up for your hearing.
Many providers let you try the devices before you commit fully.
Visits to fine-tune the devices as you get used to them.
Cleaning, repairs and later check-ups as your hearing changes.
A common style that sits behind the ear and suits a wide range of hearing needs.
Devices that sit in the ear itself, in a range of sizes.
Smaller devices that sit further in and are less visible.
Whether you charge the devices or change small batteries.
Connecting to your phone, adjusting for noisy places and similar extras.
Devices through a program for those eligible, or a wider choice at a cost.
Ask for the registration number and check it on the college's public register.
You should understand what the results mean and why a device is recommended.
Devices, fitting, adjustments and follow-up, shown separately and in writing.
Length of the trial, what you pay if you return them, and the terms in writing.
Ask about repairs, and about loss or damage, and for how long.
How many visits, and what happens after that.
We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.
The right device depends on your hearing, which only a test can show. You hear how that works before you commit to anything.
Some provinces and programs help with the cost, and private providers offer more choice. You hear how they compare so you can decide.
You can ask questions and compare, and nobody pushes you to decide on the spot.
Yes. A test by a regulated professional shows what you can and can't hear, and that decides what could help. A free check in a shop isn't the same as a full assessment. If your hearing changed suddenly, or you have pain, discharge, dizziness or loss in only one ear, see a doctor promptly or call 811. Namoye doesn't give medical advice.
Audiologists are regulated by provincial colleges, and in some provinces hearing instrument practitioners, who are also regulated, fit hearing aids. Ask for the registration number and check it with the college.
Possibly. Some provinces have assistive device programs that pay part of the cost of hearing aids, for example Ontario's Assistive Devices Program. Veterans Affairs Canada, workers' compensation boards, and the Non-Insured Health Benefits program for eligible First Nations and Inuit also help some people. Many extended health plans pay a portion. Ask the provider what you may be eligible for.
Provincial health plans generally cover doctor visits and some specialist care, but hearing aids themselves are usually not covered, apart from specific programs. Ask your province, and check your benefits through work.
Private providers offer a wider choice of styles, features and appointment times. They cost more, and the benefit depends on your needs. If a program helps with some of the cost, ask for an honest comparison.
It varies widely with the technology and the level of service. Namoye doesn't set prices. Ask whether the price covers the devices only, or also the fitting, adjustments and follow-up visits, and get it itemized in writing.
Many providers offer a trial period. Ask for its length, whether you'd pay anything if you return them, and get the terms in writing. Provincial consumer protection laws give you cancellation rights for many agreements made at your home or door.
Most people need follow-up visits to adjust the devices as they get used to them. Ask how many are included and what happens after that.
Hearing aids are medical devices regulated by Health Canada. Devices sold without a test or fitting may not suit your hearing loss. Ask whether the device is licensed, and who would fit and adjust it.
Many extended health plans cover hearing aids up to a limit every few years, and some have waiting periods. Check your policy before you buy, and ask the provider about direct billing.
Raise it with the provider first. If it isn't resolved, you can complain to the provider's regulatory college, and your provincial consumer protection office can explain your rights as a customer.
What you have noticed about your hearing, what benefits or programs you may have, and your postal code. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't test hearing, give medical advice or sell devices. The professional who contacts you is responsible for their advice and their quote.
No to both. A verified professional contacts you, and Namoye is free for you.
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Namoye is a free matching service. It is not a hearing clinic or healthcare provider and doesn't give medical advice, diagnose or treat. Any advice, treatment or quote comes from the professional who contacts you. In an emergency call 911. In most provinces you can call 811 for free health advice from a nurse.
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