Tell us what you need, whether it's a repair, a replacement or a new system. A verified heating and cooling professional who covers your postal code will get in touch to talk through the options, the running costs and what to compare.
A verified professional will get in touch.
Not sure which one? Describe your home and your problem, and a professional can help narrow it down.
Gas, propane, oil or electric, and how to choose between them.
Cold-climate heat pumps that heat and cool, with or without a backup.
Cooling through your existing ducts, often added alongside a furnace.
Heating and cooling without ductwork, good for additions and older homes.
Hot water systems, repairs and replacement.
Faults, noise, no heat and regular servicing to keep the system efficient.
A new furnace and a heat pump with ductwork are very different jobs and costs.
Matched to the home, insulation, windows and climate.
More efficient models can cost more upfront and less to run.
Ducts, venting, access, and whether electrical panel upgrades are needed.
Licensed work needed to connect the system safely, plus any permit.
Taking out the old unit, thermostats, filters and any controls.
Ask for the gas, oil, refrigeration and electrical licence numbers that apply, and proof of insurance.
Ask for the heat-loss calculation, not just the model number.
Ask for the efficiency ratings and an estimate of what it would cost to run.
Equipment, installation, permits, ducts and removal, itemized in writing.
On the equipment and on the installation, and what voids it.
Ask for the buyout cost and the cancellation terms before you sign.
We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.
A furnace, a heat pump and a boiler suit different homes and climates. You hear what fits yours before anyone sells you one.
Efficiency and the size of the system decide your bills for years. You hear how to compare them.
You can ask questions and compare, and nobody pushes you to decide on the spot.
Common ones are gas, propane, oil and electric furnaces, boilers with radiators or in-floor heating, heat pumps, central air conditioning and ductless mini-split systems. Cold-climate heat pumps can heat and cool, and now work well in many Canadian homes. A professional should explain why they suggest one for your home.
Modern cold-climate heat pumps are designed to keep heating at low temperatures, and many homes pair one with a backup furnace or electric heat for the coldest days. Ask the installer what temperature it is rated for, how they sized it, and what your backup would be.
A system that is too small struggles, and one that is too large wastes energy and cycles on and off. Size depends on the home, insulation, windows and climate. Ask the installer to do a proper heat-loss calculation, rather than guess by square footage.
Furnaces and boilers carry an efficiency rating, called AFUE, and air conditioners and heat pumps carry ratings such as SEER and HSPF. Higher numbers generally mean lower running costs. Ask for the ratings for the model quoted, and compare running costs as well as the purchase price.
Gas, oil and refrigerant work is regulated by each province, and in most places you need a licensed gas fitter, oil burner technician or refrigeration and air conditioning mechanic, and the work often needs a permit and an inspection. Ask for the licence numbers and check them yourself. Industry bodies such as HRAI can also help you find qualified contractors.
It varies with the type and size of the system, how hard the install is and where you live. Namoye doesn't set prices. Ask for a written, itemized quote covering the equipment, installation, electrical or gas work, ducts and removal of the old unit.
Federal, provincial and utility programs have offered rebates and loans for heat pumps and other efficient upgrades, and some target homes heated with oil. They change often and have conditions, such as a home energy assessment. Ask the installer and check official sources for what currently applies before you sign.
It depends on the age of the system, how often it breaks down, the cost of the fix, and how efficient it is. An older system that fails often can be costly to keep. Ask the technician to explain both options and what each would cost.
Some companies rent furnaces, air conditioners and water heaters on long contracts with high monthly fees and costly buyouts. Read the contract, ask for the total cost over the term, and ask what it would cost to buy the equipment instead. Check what the contract says before you sign, and know your cancellation rights.
In Ontario, door-to-door sales of furnaces, air conditioners and some other home products are banned, and other provinces have cooling-off rules for agreements made at your door. Be wary of anyone who knocks or calls claiming to be from your utility, and don't sign on the spot.
Call early and mark it urgent. If anyone in the home is vulnerable to cold, say so. If the system uses gas or oil and you smell gas or your carbon monoxide alarm goes off, leave the building and call 911. Make sure you have working carbon monoxide alarms.
What you need, the size of the home, the age and type of any existing system, whether it is a rental or condo, and your postal code. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't install, price or guarantee the work. The firm that contacts you is responsible for the job and the quote.
No to both. A verified professional contacts you, and Namoye is free for you.
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Namoye is a free matching service. It is not an installer or contractor and doesn't install, price or guarantee the work. Any quote comes from the firm that contacts you. Check their licences, insurance and references before work starts. If you smell gas or your carbon monoxide alarm sounds, leave the building and call 911.
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