Property Management · Canada

Find out what a property manager would do for your rental, and what to ask before you hand it over.

Tell us about your rental property. A verified property management professional who covers your postal code will get in touch to explain what a property manager handles, how they charge and what to check, before you sign an agreement.

  • What a property manager does and costs, explained plainly
  • Matched to a company that covers your postal code
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01What do you need?
Service
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02About you
03Where and how to reach you

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Service levels

Six things a property manager may handle

Not every property manager offers all of these. Ask exactly what is included in the price.

01

Finding a tenant

Advertising, showings, screening applicants and preparing the lease.

02

Collecting rent

Collecting the rent and passing it on to you, with statements.

03

Repairs and maintenance

Arranging tradespeople for repairs, and handling emergencies.

04

Routine inspections

Regular visits, with proper notice, to check the condition of the property.

05

Lease and tenancy paperwork

Preparing the lease, rent increase notices and move-in and move-out reports.

06

Reporting

Statements showing what came in, what went out and what was paid for.

How property managers charge

Six charges to ask about

01

A management fee

Often a percentage of the rent, or a flat amount.

02

A leasing fee

A charge for finding and placing a new tenant.

03

A lease renewal fee

A charge when a tenant stays on for another term.

04

Maintenance charges

Whether there is a markup on repairs, or a fee for arranging them.

05

Inspection and advertising fees

Charges for visits and for marketing the property.

06

Termination fees

What you would pay if you end the agreement early.

Before you sign

Six things to ask any property manager before you sign

01

What is included, and what costs extra?

A written list of services and every possible charge.

02

Are you licensed or registered?

Ask for the number and check it with your provincial regulator, where one applies.

03

How do you screen tenants?

The checks and criteria, and how you follow the law.

04

How do you handle repairs and emergencies?

Who does the work, any markup, and the limit above which you ask me first.

05

Where is rent held, and when am I paid?

How and when the rent reaches me.

06

How do I end the agreement?

Notice period and any fee.

Why Namoye

Built around trust, not lead volume.

We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.

  • Free to use
  • Verified providers
  • One real call
  1. 01

    What you would hand over

    Finding tenants, collecting rent and arranging repairs can all be part of the service, or not. You hear exactly what you would be handing over.

  2. 02

    How the charges add up

    A management fee is rarely the only cost. You hear what else to ask about before you compare quotes.

  3. 03

    Your own legal duties explained

    Landlords carry responsibilities whoever manages the property. You hear what a property manager will and won't take on.

Good to Know

Questions about Namoye

What does a property manager do?

It varies by company and by service. Typically they advertise the property, screen applicants, prepare the lease, collect rent, arrange repairs, carry out inspections and deal with the tenant day to day. Ask for a clear list of what is included.

How do property managers charge?

Commonly a management fee, usually a percentage of the monthly rent, plus a leasing fee for finding a tenant, often about half to one month's rent. There may also be charges for advertising, lease renewals, inspections or arranging repairs. Namoye doesn't set prices. Ask for every possible charge in writing.

Are property managers regulated?

It depends on the province. In some provinces property managers need a licence or must be registered as part of a real estate brokerage, and in others the rules are lighter. Ask which rules apply, ask for the licence or registration number, and check it with the provincial regulator.

What are my duties as a landlord, whoever manages the property?

They are set by your province's residential tenancy law, and generally include keeping the property in a good state of repair, following rules on rent increases, notice before entering and ending a tenancy, handling any deposit correctly and meeting health, fire and safety standards. Ask the property manager which of these they handle for you.

Who holds the rent and the deposit?

Property managers usually hold rent they collect for you in a trust account, and rules on security or damage deposits differ by province, with some provinces limiting or banning them. Ask how and when you are paid, and how deposit or last month's rent claims are handled.

Are the rules changing?

Residential tenancy rules in several provinces have been changing, for example on rent increases, how tenancies end and what landlords must do. Ask any property manager how they keep landlords compliant, and check the latest guidance from your provincial tenancy board.

How are tenants screened?

Ask what checks the property manager runs, such as references, proof of income and credit checks, and how they apply them fairly. They must follow human rights law and privacy rules, and you should expect them to explain how they do.

What about landlord insurance?

Landlord insurance is separate from standard home insurance and can cover things such as damage by tenants and lost rent, depending on the policy. Ask the property manager whether they work with insurers, and compare the policy yourself.

How is maintenance handled?

Ask who carries out repairs, whether the property manager adds a markup, how emergencies are handled, and the limit above which they must ask you first.

What should I look for in the agreement?

How long it lasts, how to end it and what that costs, how and when you're paid, what reports you receive, and who pays for what. Read it fully before you sign.

What if something goes wrong?

Raise it with the company first. If it isn't resolved, contact your provincial real estate regulator if the manager is licensed, or your provincial consumer protection office. Disputes with a tenant usually go to the provincial tenancy board.

What should I have ready?

The type and location of the property, whether it is currently rented, and what you want help with. If you don't have everything, send the request anyway.

Is Namoye a property manager?

No. Namoye is a free matching service. It doesn't manage property. Any advice or quote comes from the company that contacts you.

Will several companies call me, and does it cost anything?

No to both. A verified professional contacts you, and Namoye is free for you.

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Namoye is a free matching service. It is not a property manager, real estate brokerage or legal adviser. Any advice, quote or agreement comes from the company that contacts you. Read any management agreement carefully, and check the licensing and tenancy rules in your province, before you sign.

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