Tell us who the alarm is for and how they live. A verified alarm professional who covers your postal code will get in touch to explain how these systems work, what to compare and what they cost to run, before you sign anything.
A verified professional will get in touch.
Which one suits depends on where the person spends time and how they use technology.
A base unit that works within range of the home, often with a pendant or wristband.
A device that works outside the home using a cellular network and GPS.
The button worn by the person, in a range of styles.
An add-on that tries to detect falls automatically. It does not catch every fall.
A watch that includes an alarm button and other features.
Extra sensors, for example for smoke, flooding or doors left open, linked to the alarm.
Who answers, where the centre is, and how it contacts the person and their chosen people.
Whether it uses a landline, cellular or internet, and what happens in a power cut.
How long it lasts and how often it must be charged.
Whether it is offered, how it works and what it costs.
Equipment, set-up, monthly fees and any extras, over a year.
Length, price changes and cancellation.
Ask who answers, and what happens after someone presses the button.
And in a power cut.
Equipment, set-up and monthly fees, in writing.
Length, any early termination fee, and what happens to the equipment.
Ask whether fees can rise, and how much notice you would get.
What is stored, who it is shared with, and how to have it deleted.
We'd rather connect you with the right provider once than flood your inbox with a dozen you'll never call back.
An alarm for someone at home and one for someone who is out and about are different. You hear which type suits the situation.
The equipment is only part of it. You hear about monthly fees, contracts and cancellation before you commit.
You can ask questions and compare, and nobody pushes you to decide on the spot.
The person presses a button on a pendant, wristband or base unit, and the system contacts a monitoring centre. The centre speaks to them and, depending on the service, contacts their chosen people or the emergency services. Ask each company exactly how its process works.
Many in-home systems work over a landline, and others use a cellular connection, so check which one fits your home. If you've moved to internet phone service, an alarm built for a traditional line may not work reliably. Ask what happens in a power cut or internet outage.
Older mobile devices that rely on retired 3G networks may stop working as carriers shut them down. Ask any provider which network a device uses, and whether it will keep working. If you have an older device, ask the provider whether it needs replacing.
Possibly. Some provinces, municipalities and non-profits run programs for seniors and people with disabilities, and Veterans Affairs Canada helps some veterans. Ask whether the cost may count towards the medical expense tax credit. Check with your provincial health authority or local seniors' services.
Costs usually include the equipment, a set-up fee in some cases, and a monthly monitoring fee. Namoye doesn't set prices. Ask for the total over a year, and what you pay if you cancel.
It can help in some situations, but no system detects every fall, and some need the person to press the button anyway. Ask how it works, how well it suits the way the person moves, and what it costs.
An in-home alarm works within range of a base unit at home. A mobile alarm uses a cellular network and GPS so it can work away from home. Ask about coverage, range and battery life for where the person spends time, including rural areas.
Ask who runs the monitoring centre, where it is located, how it is staffed, whether it operates around the clock, and what it does next: speak to the person, call their contacts or call 911. Ask about languages, including French where that matters.
Read it before signing. Ask about the length, whether the price can rise, the cancellation rules and what happens to the equipment you've paid for. Provincial consumer protection laws give you cancellation rights for many agreements made at your home or door.
Ask what personal and location information the company stores, who it shares it with, and how you can have it deleted.
No. A medical alert system helps someone get help, but it doesn't replace the emergency services. In an emergency, call 911.
Who the alarm is for, whether they are mostly at home or out, whether you want fall detection, what kind of phone or internet connection they have, and your postal code. If you don't have everything, send the request anyway.
No. Namoye is a free matching service. It doesn't sell or monitor alarms. The company that contacts you is responsible for its service and its quote.
No to both. A verified company contacts you, and Namoye is free for you.
All CA healthcare · Senior Care · Hearing Aids
Namoye is a free matching service. It is not an alarm or healthcare provider, and it doesn't give medical advice. Any quote comes from the company that contacts you. A personal alarm doesn't replace the emergency services: in an emergency, call 911.
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